This Privacy Policy describes how www.SpecialtiesbyRita.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit, make a purchase or communicate with the Site. For the purposes of this privacy policy, “you” and “your” refers to you as the user of Services, as a customer, website visitor or other individual whose information we have collected pursuant to the privacy policy.
Please read this privacy policy carefully. By using and accessing any of the services on the Site, you agree to the collection, use and disclosure of your information as described in this privacy policy.
Changes Privacy Policy
This privacy policy may be updated periodically to reflect changes to our practices or for other operational, legal or regulatory reasons. The Privacy Policy posted on the Site will always reflect “Last Updated” date and include any other provisions required by law.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device information:
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Information we collect from others: We may receive information about you from other sources such as Facebook or Google.
- Cookies: We may log information using cookies, which are small data files stored on your browser by the website. We may use both session cookies, which expire when you close your browser and persistent cookies which stay on your browser until deleted to provide you with a personalized experience on the site. Cookies are described more fully in a section below.
Order information:
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
Minors
We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion. Our website is designed for individuals aged 16 and up. We ask that individuals under the age of 16 refrain from using or disclosing any information on this Site.
How Personal Information may be used
We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Information collected may be used in the following ways:
- Maintain and operate the Site.
- Create your account, identify you as a user of the website, and customize the website for your account.
- Promotional purposes such as newsletters. Each email promotion will provide information on how to opt-out of future mailings.
- Administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts.
- Respond to user comments or inquiries.
- Provide user support.
- Track and measure advertising on the website.
- Protect, investigate, and deter unauthorized or illegal activity on the Site.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. Third party service providers include but are not limited to:
- Google Analytics – a service to track website usage and provides information such as referring websites and user actions on the Site. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
- Mailchimp- a service used for delivery of email updates and newsletters. Mailchimp stores your email address for the purpose of delivering such communications.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Except when required by law, we will not sell, distribute or reveal your email address or other personal information without your consent.
Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Rights Related to Your Personal Information
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at Rita@SpecialtiesbyRita.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to Rita@SpecialtiesbyRita.com.
Amend – You may contact us at Rita@SpecialtiesbyRita.com to amend or update your personal information.
Retention of Personal Information
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not need to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Complaints
Should you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our resolution or response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting lodging a complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If your personal information is transferred out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Rita@SpecialtiesbyRita.com
Last updated: May 18, 2024